Shipping Policy

At BrandMall, we are committed to delivering your orders accurately, in good condition, and on time. The following Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website (www.brandmall.in).

Shipping Locations

We currently ship to addresses within India. Please note that we do not ship to P.O. boxes. 

Shipping Charges

We offer free shipping for order above Rs. 1500. For orders below Rs 1500, we have a flat shipping rate of Rs. 100.

Shipping Methods and Delivery Times

We offer various shipping options to meet your needs. The delivery time depends on the shipping method chosen at checkout:

• Standard Shipping: 5-7 business days
• Express Shipping: 3-5 business days
• Overnight Shipping: 1-3 business day

Please note that these delivery times are estimates and may vary based on the delivery location and unforeseen circumstances.

Order Processing Time

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been shipped.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.

Delivery Issues

If you experience any issues with the delivery of your order, please contact us at sales.brandmall@gmail.com. We will work with the carrier to resolve the issue as quickly as possible.

Undeliverable Packages

If a package is returned to us as undeliverable, we will notify you and provide options for reshipment. Additional shipping charges may apply for reshipment.

Damaged or Lost Packages

In the event that your package is damaged or lost during transit, please contact us immediately at sales.brandmall@gmail.com. We will initiate an investigation with the carrier and work to resolve the issue promptly.

Contact Us

If you have any questions about our Shipping Policy, please contact us at sales.brandmall@gmail.com.

Thank you for shopping with BrandMall!